Open a SmartMowBot inquiry

Contact SmartMowBot to open an OEM, ODM, private-label, distribution or sample inquiry

This page is the inquiry inbox for the SmartMowBot side of Sunteam Group. The form on the left opens a track with the right team on our side. The rail on the right gives you the direct channels and the response window you can plan around. A real engineer or sales lead reads every inquiry. Auto-spam never replies on our behalf.

Pick a track in the form. We open a named reply within one business day.

Open your inquiry

All fields with a green dot are required. Picking a model and a track shortens the reply by one step.

Email us directly

A real engineer or sales lead opens the reply. No auto-spam, no shared lead list. Sensitive product internals are shared only after an NDA is signed.

Pick a track before you fill the form

Four inquiry tracks land on different teams on our side

The form dropdown carries six options. The four tracks below cover most of the inbox. Read the scope and the use-this-if line, then go back to the form and pick the matching option in the inquiry track dropdown. Picking the right track shortens the reply by one full step.

OEM full custom

ScopeA new robot lawn mower built around your brand spec, from chassis to firmware behavior.
Use this ifYou already own a brand and want a differentiated unit that ships only under your name.
AttachTarget market, annual volume estimate, timing window, the spec lines you care about most.
Send an OEM intake

ODM from the UNICUT platform

ScopeA faster path that starts from a UNICUT model (H1, H3, H3 PRO or H5) and adjusts to your brand spec.
Use this ifTime to market is tight and you accept a base platform you can scope around.
AttachWhich UNICUT model you start from, the scoped changes, the brand spec lines that matter.
Send an ODM intake

Private or white label

ScopeA current UNICUT model shipped under your brand name and packaging, no engineering changes.
Use this ifYou want to enter the category quickly without owning an engineering roadmap.
AttachPackaging and branding plan, the model you choose, the markets you ship to.
Send a private-label intake

Distribution and dealer

ScopeDistribution of current UNICUT units in a region, with retail and install support.
Use this ifYou run a local retail or install network and want a region you can grow.
AttachThe region you propose to cover, your current channels, the install support you already provide.
Send a distribution intake

The response window you can plan around

We reply within a clear window and we list what helps us reply faster

Two mirrored columns. The left column is what we commit to. The right column is what helps us commit to a tighter scope sooner. Both columns use the same rhythm so you can scan them side by side.

We respond within

We send a receipt confirmation the same business day, with the named owner on our side.

We complete the track and spec check within 1 business day after receipt.

We send a scoped reply, a sample plan or a quotation scope within 2 business days after receipt.

What helps us reply faster

You share a target market and an annual volume estimate, even a rough one.

You name the UNICUT model or the spec range you are benchmarking against.

You share a timing window or a launch date you have in mind.

Timelines reset to the next business day for messages received outside Mon to Fri 09:00 to 18:00 UTC+8 (Wuhan).

The Wuhan office behind the inquiry desk

A real Wuhan office, the parent factory of the UNICUT line, open by appointment

SmartMowBot is the export brand of Sunteam Group. The Wuhan office is the parent factory site behind the UNICUT robot lawn mower line. Visits are welcome by appointment; a video walk-through is available if visiting onsite is not feasible.

Sunteam Group, parent of SmartMowBot

Founded
1997
Listed
2015
Discipline
Outdoor power equipment engineering and manufacturing
City
Wuhan, China
Business hours
Mon to Fri, 09:00 to 18:00, UTC+8
Visit policy
By appointment. Mention a visit in your inquiry message and we propose a window.
Video walk-through
Available if travel is not feasible. Mention it in your inquiry message.
Wuhan office building behind the SmartMowBot inquiry desk

The 6 questions we hear before every first inquiry

Six contact-side questions, answered before you fill the form

This is the contact-scope FAQ. It answers the few questions buyers ask before sending a first inquiry. Product questions, spec questions and quoting questions live on the model and OEM pages, not here.

How fast do you reply to a new inquiry?
An automatic receipt confirmation lands the same business day. The first human reply lands within 1 business day. A scoped reply, a sample plan or a quotation scope lands within 2 business days. The window restarts to the next business day for inquiries received outside Mon to Fri 09:00 to 18:00 UTC+8.
Can I visit the Wuhan facility before placing an order?
Yes, by appointment. Mention a visit in your inquiry message. We propose a window in the next reply and we share the address once a window is confirmed.
What is the minimum to start a conversation? Are we too small?
There is no minimum to open a conversation. The conversation starts with an inquiry and a track. We discuss volume after we understand the brand and the market you serve.
Do you sign an NDA before sharing custom-platform details?
Yes. Anything beyond the public UNICUT spec sheet is shared after a mutual NDA is signed. The NDA template arrives in the first or second reply.
What is a realistic lead time for a sample shipment?
Lead time depends on the inquiry track and the model. We share a scoped sample plan inside the 2-business-day reply window described in the response slab above.
Which languages can your team communicate in?
English for sales and engineering. Mandarin for the Wuhan office. Mention any other working language in your inquiry and we route accordingly.

The 2 direct channels, no form

Email or call the Wuhan office directly

The form gives us cleaner intake context and routes faster. If you would rather skip the form, email or call the Wuhan office directly. Both channels reach the same SmartMowBot inquiry desk.

[email protected] Reaches the same inquiry desk as the form. A named owner replies, no shared lead list.
+86 27 85570058 Wuhan landline. Mon to Fri, 09:00 to 18:00, UTC+8. Outside the window, use email.

Prefer to start the conversation in another working language? Mention the language in your email and we route to the right person on our side.